Reference

Privacy Policy for Your slot338 Account

slot338 collects only the data your account needs to function — registration details, deposit records via DANA, OVO, GoPay or QRIS, and session logs.

No data sellingDANA, OVO, GoPay & QRIS transaction privacyAccount deletion on request24-hour data supportIndonesia-focused storage policy

Explore the Lobby Read FAQ

What Data We Collect and Why

slot338 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your name, email address, phone number and the payment method you choose — DANA, OVO, GoPay or QRIS. Session data such as login timestamps and device type are logged automatically to protect your account from unauthorised access. Deposit and

1
withdrawal records are retained for as long as your account remains active, or for the period required by applicable rules where local law permits. We do not hold more data than we need, and we do not use it for purposes beyond operating your account and
2
improving our platform for Indonesia. You may withdraw consent at any time by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how we handle your data, want to request a copy of everything we hold, or need to update details on your account, our support team is…

Live Chat Open the chat widget inside your slot338 account dashboard at any hour. Our agents handle data-access requests, correction submissions and privacy questions in one session, usually within minutes.

Email Support Send your data request or privacy query to our dedicated support address. We respond within 24 hours and confirm receipt immediately so you always have a reference for your request.

WhatsApp For urgent account privacy concerns, WhatsApp is the fastest path. Message us directly and our privacy-trained support staff will walk you through the steps to access, correct or remove your data.

DATA HANDLING STANDARDS

How We Secure and Manage Your Information

Security and transparency are the two rules we follow when handling account data. Every piece of information stored in your slot338 profile — from your registered phone number to your GoPay transaction…

Encrypted Storage

All account data — including DANA and OVO deposit records — is encrypted using industry-standard protocols both at rest and during transmission, so your financial details cannot be read by unauthorised parties.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings at any time without affecting your account access.

Account Security Alerts

Unusual login attempts or device changes trigger an automatic notification to your registered email or phone. You can review active sessions and log out of unrecognised devices directly from your account security tab.

Data Retention Period

Transaction and account data is retained for the duration your account is active. After a verified account closure, we keep records only for the minimum period required where local law permits, then delete them permanently.

Third-Party Access Controls

We share data with payment processors — including QRIS and GoPay networks — only to complete your transactions. These partners operate under their own privacy commitments and do not receive data beyond what the transaction requires.

Data Correction and Erasure

You can request a correction or full erasure of your personal data by contacting support via live chat or email. We aim to complete verified erasure requests within seven business days and confirm completion in writing.

Common Questions About Your Data and Privacy

These are the questions we receive most often about how slot338 collects, stores and protects your personal information. If your question is not covered here, our support team is available 24 hours a day via live chat, WhatsApp or email to give you a direct answer about your account.

We collect your name, email address, phone number and date of birth at registration. Once you add a payment method such as DANA or OVO, the associated account identifier is stored to process your deposits and withdrawals.

We do not sell your data. We share it only with payment processors like QRIS and GoPay networks to complete your transactions, and with service providers who operate under strict data agreements that prohibit them from using your data for any other purpose.

Contact our support team via live chat or email and submit a data-access request. We will verify your identity, then send a full copy of your account data to your registered email address within seven business days.

Yes. Submit a deletion request through live chat or email after closing your account. We aim to complete the erasure within seven business days and retain only what local law requires. We will confirm completion in writing.

Transaction records — including DANA deposits and OVO withdrawals — are retained for as long as your account is active. After account closure, records are kept only for the minimum period required where local law permits, then permanently deleted.

We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can disable or manage cookies in your browser settings at any time; doing so will not lock you out of your account.

Go to your account security tab and end all active sessions, then change your password immediately. Contact our support team via live chat or WhatsApp so we can investigate, secure your account and review the login audit log.

Privacy Policy for Your slot338 Account

Reach Us About Your Privacy Rights

How We Secure and Manage Your Information

Encrypted Storage

Cookie Usage

Account Security Alerts

Data Retention Period

Third-Party Access Controls

Data Correction and Erasure

Common Questions About Your Data and Privacy

01 What personal data does slot338 collect when I register?

02 Does slot338 sell or share my data with third parties?

03 How do I request a copy of all the data slot338 holds on me?

04 Can I ask slot338 to delete my personal data?

05 How long does slot338 keep my transaction records?

06 What cookies does slot338 use and how can I control them?

07 What should I do if I think someone has accessed my account without permission?

Related Pages